Last Updated: November 21, 2025
Thank you for choosing Voice Drop Labs. We appreciate your business and are committed to providing a reliable, high-quality voicemail automation service. This Refund Policy explains when refunds may be issued and how refund requests are processed for our subscription plans and service usage.
Voice Drop Labs operates on a subscription-based model. All subscription fees are billed in advance and are non-refundable, including both monthly and yearly plans. Once a payment has been processed, the subscription will remain active until the end of the current billing cycle.
Users may cancel their subscription at any time through their account dashboard, and access will continue until the paid billing period ends.
Refunds are not issued for partial billing periods, unused message credits, or periods where the platform was not actively used. Customers are responsible for maintaining or canceling their subscription prior to the renewal date.
Refunds may be considered only in limited situations, such as:
- Accidental duplicate charges
- Billing system errors
- Verified service disruption preventing voicemail delivery for more than 72 consecutive hours
All refund requests must be submitted in writing to info@voicedroplabs.com within 7 days of the original charge. Requests received after this timeframe may not be eligible.
If a free trial or promotional plan is offered, access will continue automatically unless canceled prior to renewal. Refunds are not provided for promotional or discounted plans.
To cancel service:
- Log in to your Voice Drop Labs account
- Go to Billing settings
- Select Cancel Subscription
Canceling your plan stops future billing but does not provide refunds for previous charges.
Message credits included in subscription plans or purchased as add-ons:
- Are non-refundable
- Do not convert to cash value
- May have expiration periods depending on plan type
If a chargeback is initiated with a bank or financial institution, the user account may be paused during review. Repeated chargebacks may result in permanent account closure.
For billing questions or refund review requests, please reach out to our support team:
Email:info@voicedroplabs.com
Phone:(123) 456-7980
Address: 1234 Road Area, 11k Temecula, CA 67890
We are committed to helping resolve concerns fairly and professionally.
If you are experiencing issues or need help with the platform, please contact us before canceling. We are always here to support you and help you get the most from Voice Drop Labs.