Tenant Frequently Asked Questions

Empowering Your Tenancy: Detailed Answers to Your Essential Questions

We understand that renting a home comes with questions. At Premier Property Management, we're dedicated to providing clear, comprehensive answers to ensure you have a smooth and enjoyable renting experience. Below are some of the most common questions we receive from our tenants. If you don't find what you're looking for, please don't hesitate to

Application & Lease Information

What is the application process like?

Our application process is streamlined and efficient. You can apply online through our website. We require [List required documents, e.g., proof of income, ID, references].

How much is the security deposit, and when is it due?

The security deposit is [Amount], and it is due upon approval of your application and lease signing.

What are the typical lease terms offered?

We generally offer [Lease term length] leases, but some properties may offer flexibility. Please inquire about specific lease terms for the property you're interested in.

Is renter's insurance required?

Yes, we require all tenants to maintain renter's insurance throughout their lease. Proof of coverage is required before move-in.

Rent & Payments

What are the accepted methods of rent payment?

We offer convenient online payment options through our tenant portal, as well as [Other payment methods, e.g., direct deposit, checks].

What is the late rent policy?

Rent is due on the [Date] of each month. A late fee of [Amount] will be applied if rent is received after [Number] days.

How do I set up automatic rent payments?

You can easily set up automatic payments through our online tenant portal for hassle-free rent payments.

Maintenance & Repairs

How do I report a maintenance issue?

You can submit maintenance requests through our online tenant portal or by calling our maintenance hotline at [Phone number].

Who is responsible for what repairs?

We handle major repairs, while tenants are responsible for minor upkeep. Please refer to your lease agreement for specific details.

What do I do in case of an emergency maintenance issue?

For emergencies (e.g., flooding, fire), please call our emergency hotline at [Emergency phone number] immediately.