JW Home will release items only after payment has been successfully credited to our account. Once payment is received, we will promptly notify the buyer. Do take note that shipping is NOT $30. It is simply a placeholder number until the shipping cost is given.
We do our best to arrange shipping for your item as quickly as possible. Once a purchase is made, we immediately begin the process of locating a trusted third-party white glove furniture shipper. Depending on your location—especially for West Coast deliveries—this can take time, as shippers often coordinate full truckloads before making cross-country trips.
Please be aware: Delivery timelines can vary significantly depending on distance, shipper availability, and routing logistics. If you are working with a specific deadline or need expedited shipping, we strongly encourage you to contact us before purchasing to discuss options.
Once a shipper is confirmed, we’ll provide estimated pickup and delivery dates and will keep you informed throughout the process. You’re also welcome to message us anytime for an update — we respond promptly and are happy to help.
We value transparency and want every customer to be satisfied with their experience. Please make your purchase only if you’re comfortable with the nature of vintage furniture shipping and understand that delays, while not uncommon, are part of the process.
Should items be returned to JW Home due to an incorrect address provided at checkout or shipping errors, the buyer will be obligated to make a 2nd payment for shipping and will be liable for other fees and taxes that were associated with the item being directed back. Should the buyer not honor the obligation, they will violate the terms of the sale. Should the buyer want to be released from the sale after the initial payment, it is at JW Home’s discretion to honor that request.
Where past meets present – beautifully.
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